Cancellation policy
Cancellation Policy
Some items in our store may be offered to you as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect full payment or a partial deposit at checkout, store your payment method, then charge the remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the remaining payment has not been charged, you can have a full refund of the partial payment. If the remaining payment has been charged, you will have a refund with 10% deducted from the total payment. If the order has been fulfilled, then you can't cancel the order.
Some items in our store may be offered to you as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect full payment or a partial deposit at checkout, store your payment method, then charge the remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the remaining payment has not been charged, you can have a full refund of the partial payment. If the remaining payment has been charged, you will have a refund with 10% deducted from the total payment. If the order has been fulfilled, then you can't cancel the order.